Terms & Conditions
Important information about your booking with Afribay Adventures
Booking Confirmation and Payment
At Afribay Adventures, we aim to make your booking process as smooth as possible. Your booking is confirmed once we receive your deposit or full payment. We require a non-refundable deposit of 50% of the total booking amount to secure your reservation. The remaining balance must be paid in full 30 days prior to the start date of your safari. We will send you a confirmation email detailing your booking information. If you have any questions or need further clarification, please don't hesitate to contact us.
Cancellation Policy
We understand that plans can change, and we are here to help. Cancellations made more than 30 days before the start date will result in a loss of the deposit. Cancellations made within 30 days of the start date will result in a loss of the full payment. However, we will do our best to work with you if circumstances allow. We recommend purchasing travel insurance to protect your investment and provide peace of mind.
Liability and Safety
Your safety and enjoyment are our top priorities. While we take every precaution to ensure your safety, we recommend that all travelers have travel insurance to cover any unforeseen events. We are not liable for any personal injuries, accidents, or changes to the itinerary due to weather or other unforeseen circumstances. We reserve the right to make changes to the itinerary if necessary, and we will notify you as soon as possible. We also ask that all travelers are in good health and physically capable of participating in the activities. If you have any concerns, please let us know in advance.
Additional Information
We believe in creating memorable experiences for travelers of all ages, but please note that all travelers must be at least 18 years old to participate in our safaris. Children under 18 must be accompanied by an adult. We also reserve the right to use any photographs or videos taken during the trip for promotional purposes. These terms and conditions are governed by the laws of Kenya, and any disputes will be subject to the exclusive jurisdiction of the courts of Kenya. If you have any questions or need further clarification, please contact us at +254 708 777 037 or adventures@afribayke.com. Our address is Showbe Plaza, Nairobi, Kenya. We look forward to welcoming you on your adventure with Afribay Adventures.